Shipping & Returns
Shipping Notice: We does not ship DOT-restricted items to Alaska, Hawaii, Puerto Rico, APO/FPO/DPO or International addresses
IMPORTANT: Most in-stock items usually ship within 1 - 2 business days after the order has been processed.
UrbanUnison.com© uses professional ERP and CRM systems to facilitate your ordering process enabling your orders are addressed efficiently and shipped out promptly to suit and satisfy your ordering needs and requirements.
If you have any questions regarding shipping towards your order, please contact us via the Contact Us page, Thank you.
Shipping cost & Delivery
$5.95/ 7-10 working days
You can contact our customer service department on the Contact Us page to request information about your order shipping and delivery time.
Standard U.S. Shipping: All U.S. orders will be sent via UPS, FedEx or the most economical service available.
Expect your package within 7-10 business days depending upon your geographic location.
Shipping charges will vary depending upon the quantity and weight of your order.
DOT restrictions on air shipping
Restricted items include: Aerosol-type products, pressurized spray cans, such as: hairspray and shaving cream.
In compliance with DOT rules restricted items require ground-only delivery.
In order to return merchandise, you must obtain an RMA number from our RMA Department: email@example.com.
You may return any unopened merchandise (except Skincare and Haircare items) in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.
Any shipping cost you incur to return the product to us will not be refunded.
Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.
We do not offer refunds or exchanges on Skincare or Haircare items due to health reasons. Please make your selections carefully.
We hope this has helped. For any further inquiries please do not hesitate to contact us, we are here to help.
Texas Sales Tax Number: 3-20801-6729-2.